These Terms & Conditions govern your use of the Prime Hour website and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms. Please read them carefully.1. General“Prime Hour”, “we”, “our” or “us” refers to our watch store and website.“You” or “customer” refers to the person using the website or purchasing from it.We reserve the right to update, change or replace any part of these Terms & Conditions at any time. Changes will be effective once posted on this page.2. Product InformationWe try our best to display product images, specifications and colours as accurately as possible. However, slight variations may occur due to lighting, screen settings or manufacturer changes.All product descriptions, prices and availability are subject to change at any time without prior notice.3. Pricing & PaymentsAll prices shown on the website are in INR (₹) unless stated otherwise.We reserve the right to change prices or run promotions and discounts at our discretion.Orders are accepted only after successful payment through the available payment methods on the website (for example: UPI, cards, net banking, wallets etc.).4. Order Acceptance & CancellationYour order is considered confirmed once we receive payment and send you an order confirmation message.We reserve the right to cancel or refuse any order for reasons such as product unavailability, pricing error, suspicious transaction or incorrect customer information.If your order is cancelled after payment, the amount will be refunded to your original payment method within a reasonable time.5. Returns, Exchanges & WarrantyPlease refer to our separate Return/Refund Policy or Warranty Policy page (if you have one) for detailed terms.Any warranty offered on watches is as per the manufacturer’s terms and conditions. Warranty coverage usually does not include damage due to misuse, accidents, water damage (where not specified), normal wear and tear, strap or battery issues unless clearly mentioned.6. Use of WebsiteYou agree not to misuse the website, attempt to hack it, or use any automated systems to collect data.All content on the website, including logos, images, text and graphics, is the property of Prime Hour or its suppliers and is protected by applicable laws. You may not reproduce, copy or use this content without written permission.7. Limitation of LiabilityWe will not be liable for any indirect, incidental, special or consequential damages arising out of the use or inability to use our products or website.Our maximum liability, if any, will be limited to the amount paid by you for the product concerned.8. Third‑Party Services & LinksOur website may contain links to third‑party websites or services. We are not responsible for the content, privacy policies or practices of these external sites.Any third‑party payment gateways or courier partners are separate entities, and their terms may apply in addition to ours.9. PrivacyAny personal information you share with us (such as name, address, contact details) is handled as per our Privacy Policy.By using our website, you consent to the collection and use of your information as described in the Privacy Policy.10. Governing Law & Dispute ResolutionThese Terms & Conditions are governed by the laws of India.Any disputes shall be subject to the jurisdiction of the courts of our business location (please insert your city, e.g., Ahmedabad, Gujarat).11. Contact Information
For any questions about these Terms & Conditions, Delivery Policy or your order, you can contact us at:Store name: Prime HourEmail: [your email]Phone/WhatsApp: [your number]Address: [your complete store address]If you tell me:Your exact address, customer care email and WhatsApp numberWhether you offer free shipping above a certain amountYour return/refund rules and warranty period
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